Downtown - Brown

Exchanges

Ordered the wrong size or did not like the style ? No worries ! We have got you covered. If you need to exchange it for the same item, send an email to  info@thefinestleathers.com to obtain a shipping label for free within 21 days of purchase. No need to send us back the Hanger and Coat Bag that came with the jacket. Simply pack up the jacket nicely using the same box you received and drop off to nearest UPS/USPS location.  You can exchange one time free of charge but further exchanges may incur cost. If you are unsure about your sizing, dont hesitate to contact us at info@thefinestleathers.com or use Live Chat to talk to one of the customer service representatives.

Returns

We will refund all goods within 21 days of purchase. Shipping labels are provided as soon as we receive your email.

To be eligible for a return, your item must be unused and in the same condition that you received it, tag must be attached and be in the original package.

Before ordering two sizes, please consider whether you really need to order both. Please use our size guide or sizing tool to calculate your size. These tools are provided to help you choose the right jacket and save time on returns and shipping process. If you still wish to order two sizes to try out, we guarantee that you can return your item to us and we'll provide the shipping labels for returns. However, please note that there will be a small fee deducted from your refund which is outlined below.

USA - $13.45

Canada - 19.90

To complete your return, simply send an email to info@thefinestleathers.com to obtain a free shipping label. Label will be generated by one of our staff members and emailed to you. Print and attach shipping label to the same package and drop to nearest UPS or USPS store. For Canadian customers, we have partnered with ChitChat Express with locations across Canada. Returns from Canada are not free and may incur charges.

Upon receiving the package, we will process the refund and a credit will automatically be applied to your credit card or original method of payment, within 3 - 5 business days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@thefinestleathers.com

If you have any other questions, please do not hesitate to email us at info@thefinestleathers.com 24 hours a day / 7 days a week !!

Happy Shopping !!

Customer Care
Finest Leathers

LEATHER WE USE

At Finest Leathers, we use premium quality Full Grain Semi-Aniline Leather for our apparel which is soft yet durable. Our Top Quality Leather comes from Sheepskins  - Livestock for meat industry. However, we have the ability to make jackets in Cow hide, Calf leather or Lambskin, should you wish to choose one. If you would like to go with a leather of your choice, please contact our live customer service agent on bottom right corner of your screen or send an email to info@thefinestleathers@gmail.com, and our designer will get in touch with you.

Please note that no animals were purposely killed to produce leather by the tanneries we buy our leather from. Our leather comes from the animals we use to produce meat only. Learn more about our Leather Industry in Pakistan by clicking the link.

WHY SEMI-ANILINE LEATHER

Semi-Aniline leather is a natural looking premium quality leather with some of the unique surface characteristics of the animal hide remaining visible. This type of leather may contain a small amount of pigment in the surface coating. This will give some degree of extra protection but some shade variation should be expected. 

The pigment layer is very thin and the pores and creases of the hide show through but because it sits on top of the leather, brighter, more intense color can be achieved.  The clear layer on top, also called varnish or lacquer can have a different degree of shine and is acrylic-based to remain flexible and move with the leather.  This final layer is most important.  It determines the long term appearance of semi-aniline leather.

Unlike other manufacturers, we do not apply any polish on the final product that reduces the natural characteristics of leather and make the jackets look glossy. you definitely dont want that because leather is a natural material that requires air to breath. And for that reason, we offer free breathable coat bag and hanger with every purchase to preserve your lifetime investment.

Most of our customers who admire this natural product simply love the smell of leather, that makes them feel like they are wearing something that is pure and belongs to nature.

Watch this informative short video on the different types of leather by Dutch company Sorensen Leather.